Account Coordinator
About Acast
Since 2014, Acast has been building the world’s most valuable podcast marketplace, creating the technology that connects podcast creators, advertisers, and listeners. Its marketplace spans more than 140,000 podcasts, 3,300 advertisers, and one billion quarterly listens. Crucially, those listens are monetized wherever they happen—across any podcast app or listening platform.
About the role
You will support the local sales team and act as a bridge with the finance team by ensuring the accurate and timely execution of client-related administrative processes. This role focuses on client onboarding and registration, supporting the finance team with invoicing and re-invoicing coordination, and monitoring accounts receivable from an administrative standpoint. The objective is to help maintain healthy cash flow, minimize financial risk, and deliver a seamless client experience aligned with each client’s administrative requirements.
What you'll do
Support the finance team in the accurate issuance of invoices in line with final POs and sales agreements.
Validate client tax information (legal name, RFC, CFDI usage, etc.) and correct amounts.
Assist in tracking and monitoring re-invoicing and credit notes.
Support the finance team in following up on collections with local clients.
Help resolve administrative blockers that may delay payments (documentation, discrepancies in dates/amounts, payment commitments).
Track payments against billed revenue.
Register and maintain the company information across client portals.
Upload invoices and all required documentation.
Monitor validation, rejection, and approval statuses.
Resolve administrative issues within client portals.
Collect and validate all required legal and tax documentation.
Register clients in Salesforce.
Maintain organized records of invoices, contracts, and POs.
Ensure traceability and proper documentation of all administrative processes.
Provide support for internal and external audits.
Who you are
You have 2–4 years of experience in media companies, advertising agencies, or service-based companies, with a solid understanding of AR/AP and basic financial operations in Mexico.
Experience with NetSuite or CRM–ERP integrations, purchase order (PO) processes, and managing high volumes of monthly billing.
Experience managing customer portals (preferably retail or large corporate clients) and handling re-invoicing processes and issue resolution.
Exceptional attention to detail and a highly structured approach to organization.
High level of persistence, follow-through, and reliability.
Skilled communicator comfortable handling a variety of clients and internal stakeholders.
Ability to thrive in a fast-paced environment and prioritize effectively.
Discretion and professionalism when handling sensitive financial and legal information.
Location
While we do operate with a high degree of trust and flexibility for our employees, the expectation for this role is to be present in our Mexico City office, at least three times a week. Candidates should be within a commutable distance to accommodate this schedule.
Culture
Acast is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, gender, sexual orientation, religion, ethnicity, national origin or any of the other wonderful characteristics that make us different.
Culture is our number one priority as a business. We believe people come first, and we work every day to enable autonomy, continuous improvement and bring out the best in people. We’re global and have remote teams, so it’s even more important that we strive for an open, inclusive and caring environment where everyone feels visible and welcome.
We consider ourselves a modern organization driven by strong values to create the best, most fulfilling and nurturing culture.
We very much look forward to finding the next great person to join our cause!
- Department
- PC: Sales
- Locations
- Mexico City
About Acast
Acast is the world's leading independent podcast company, elevating podcast creators & podcast advertisers for the ultimate listening experience.